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Student Refunds

Please review the policies for withdrawals and refunds. Withdrawal and Refund Policies

If you are eligible for a refund, please learn more about the process below.

Refund Options

The One Stop office processes refunds once a week. Quinnipiac University offers the convenience of two student refund options:

  • Direct deposit – Funds are typically available within three business days.
  • Paper check – Mailed to your preferred mailing address on file.

Refunds and Direct Deposit FAQs

You can sign up for direct deposit via your Self-Service account. Log into Self-Service, then choose "Financial Information" and click "Bank Information (U.S.).” You can add/change/delete your banking information 24 hours a day, seven days a week. Once your banking information is entered and accepted, you will begin receiving your refunds electronically via direct deposit.

Please note that once you enter your banking information, you do not need to re-enroll each semester. Your information will be securely maintained and used to disburse refunds in subsequent semesters. If you need to modify or delete your banking information, changes can be made through your Self-Service account as noted above. For your convenience and safety, an email will be sent to your Quinnipiac email account any time a change is made to your banking information.

If you do not sign up for direct deposit, you will receive your refund via a paper check. Checks will be mailed to your preferred mailing address on file with the Registrar's Office. You can check your address at MyQ > WebAdvisor > Personal Profile. Checks will not be held in the One Stop office for pickup. If you need your refund check quickly, the fastest and most convenient way to get your refund is to enroll in direct deposit.

To enroll in direct deposit, you need to know the routing number and account number for the bank account where you want your funds to be deposited. You can find the routing number and account number at the bottom of your checks issued for the account or by contacting your bank directly.

All information entered by you is kept secure by Quinnipiac University. Various electronic and procedural safeguards are in place to protect student information.

No, foreign bank accounts may not be used for direct deposit; however, most financial institutions throughout the United States are in the direct deposit network. If you are an international student and would like your funds direct deposited, you may want to consider opening a bank account with a local bank.

Yes. Your bank information must be submitted on Self-Service by Sunday evening at 8 p.m. EST for funds to be released via direct deposit during the week beginning on the following Monday.

If we do not have your bank information on file when a refund is issued, a paper check will automatically be issued and mailed to your preferred mailing address the day after it is generated. Checks will not be held in the One Stop for pickup.

If your direct deposit is rejected, a paper check will be issued and mailed to your preferred mailing address. Please note that it may take up to two weeks to process the paper check if your direct deposit is rejected.

By requesting direct deposit, you are entering into an agreement with Quinnipiac University to initiate electronic transactions. The terms and conditions below are the terms and conditions of that agreement and are legally binding upon you. You should review them carefully before making your request for direct deposit or modifying banking information.

Direct Deposit Terms and Conditions

  • I hereby guarantee that I am the account holder or an individual authorized by the account holder to initiate transactions related to this account(s) and I am therefore permitted to enter into this agreement. I authorize Quinnipiac University to initiate and complete transactions related to the direct deposit of my refund.
  • I hereby authorize Quinnipiac University to initiate the direct deposit of funds into my bank account based on the banking information I entered into Self-Service, as well as authorize my bank to post payment to the aforementioned account. I also authorize Quinnipiac University to initiate debit entries to the aforementioned bank account as may be necessary to correct erroneous credit entries and I authorize my bank to subtract such entries from the aforementioned account as necessary. This authorization will apply to all student refunds from the Quinnipiac University One Stop office. This is NOT applicable for PLUS loan refunds payable to a parent.
  • I understand if I discover what I believe to be an error made by Quinnipiac University, I must report the suspected error to Quinnipiac University immediately. Quinnipiac University must hear from me no later than 60 days after the suspected error occurred. This obligates me to perform a timely review of my bank statements.
  • I understand and agree that the One Stop office will notify me via my Quinnipiac University email address when my funds have been released for deposit into my designated bank account or, if my deposit is rejected, that a paper check will be issued instead. I also understand that I will not receive an email advice if I do not have an accurate Quinnipiac University email address on file or if my mailbox is full.
  • I understand and agree that it is my responsibility to update my bank account information in Self-Service if my banking information changes. I also agree that it is my responsibility to ensure that no one other than myself has access to my Self-Service account and therefore access to modify my banking information.
  • I understand and agree that my bank account information must be submitted by Sunday at 8 p.m. EST for funds to be released electronically during the week beginning the following Monday.
  • I understand and agree that it is my responsibility to ensure deposited funds are in the designated account before any withdrawals are made. I understand and agree that Quinnipiac University is not responsible for any costs incurred by an overdraft withdrawal.
  • I understand and agree that I will not receive an electronic deposit if I fail to provide complete and accurate banking information on Self-Service or if my deposit is rejected for any reason by the Automated Clearing House (ACH - see nacha.org for more information).
  • I understand and agree that Quinnipiac University will not disclose any of my personal information to a third party.
  • I understand and agree that neither Quinnipiac University, its Board of Trustees, nor any officer or employee thereof shall be held responsible or liable for any inadvertence or error in withholding or transmitting the funds to the designated account.
  • This agreement is effective for the next refund processing after entering banking information on Self-Service and will remain in force until I delete my banking information from Self-Service or the agreement is cancelled by Quinnipiac University. Any notice of cancellation must be received by Quinnipiac University in such a manner as to afford Quinnipiac University reasonable opportunity to act on it.

Contact One Stop

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